Apac
  • Home
  • CXO Insights
  • CIO Speaks
  • Partner Conferences
  • Newsletter
  • Subscribe
  • News
  • About us
Apac
  • Admired Tech

    Agile

    AI Healthcare

    Artificial Intelligence

    Augmented Reality

    Aviation

    Big Data

    Blockchain

    Cloud

    Cyber Security

    DevOps

    Digital Transformation

    Drone

    HPC

    Infrared

    Internet of Things

    IT Services

    Marine Tech

    Networking

    Plastic Tech

    PropTech

    Robotics

    Sensor Tech

    Simulation

    Smart City

    Software Testing

    Startup

    Storage

    Unified Communication

    Web Development

    Wireless

  • Automotive

    Banking

    Capital Market

    Compliance

    Construction

    Custom Software Development

    E-Commerce

    Education

    FinTech

    Food and Beverages

    Gov and Public

    Healthcare

    Insurance

    Legal

    Logistics

    Manufacturing

    Media and Entertainment

    Metals and Mining

    Pharma and Life Science

    Retail

    Sports

    Travel and Hospitality

  • CISCO

    Google

    IBM

    Microsoft

    Oracle

    Salesforce

    SAP

    ServiceNow

  • Business Intelligence

    CEM

    Cloud-based Planning

    Cognitive

    Collaboration

    Contact Center

    Corporate Finance

    CRM

    Data Center

    Digital Signage

    Enterprise Architecture

    Enterprise Asset Management

    Enterprise Communications

    Enterprise Performance Management

    ERP

    Facility Management

    Field Service

    Fleet Management

    Gamification

    HR Technology

    IT Infrastructure

    IT Service Management

    Managed Services

    PLM

    Procurement

    Project Management

    RegTech

    Revenue Management

    Sales Tech

Menu
    • Amazon
    • Cloud
    • HPC
    • Capital Market
    • Collaboration
    • CEM
    • Drone
    • Facility Management
    • Fleet Management
    • Food and Beverages
    • Business Intelligence
    • IBM
    • Insurance
    • IT Infrastructure
    • Legal
    • Marine Tech
    • Networking
    • Plastic Tech
    • Procurement
    • RegTech
    • Sensor Tech
    • Simulation
    More
    Facility Management Fleet Management Food and Beverages Business Intelligence IBM Insurance IT Infrastructure Legal Marine Tech Networking Plastic Tech Procurement RegTech Sensor Tech Simulation
    #

    Apac CIO Outlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • Travel and Hospitality
    Editor's Pick (1 - 4 of 8)
    left
    The Impact Of Technology On Travel And Hospitality

    Steve Traplin, CEO, Groupon APAC

    Infinite Retailing, And Beyond

    Frank Trampert, Managing Director & Chief Commercial Officer, Sabre Hospitality Solutions, APAC

    Which Technology Best Suits the Hospitality Sector?

    Jessie Burgess, Executive Vice President, CIO, G6 Hospitality LLC

    Enter into the World of the Internet-of-Things or IOT

    Alfonso Venturi, CIO, Lease Plan Australia

    UX-The Broad Picture from 'What was' to 'What it's going to be'

    Kamal Sharma, CIO, Tally Solutions Pvt. Ltd.

    Wearables to Play an Integral Role in Guest Service

    Monika Nerger,

    How to Systemize Business Travel and Take Out Every Pain Point

    Ross Fastuca, CIO & Co-founder, Locomote

    How Travel Marketers Can Capitalize on Social Media in 2020

    Max Ueno, Vice President, APAC, Sojern

    right

    Optimizing Travel Experience Through Continuous Innovation

    By Demi Kavaratzis, Partner Marketing Director, Commercial Strategy and Services, Expedia Group

    Tweet
    content-image

    Demi Kavaratzis, Partner Marketing Director, Commercial Strategy and Services, Expedia Group

    Travel and Tourism represents one of the world’s largest economic sectors. Reflecting 10% of global GDP it creates, drives exports and generates prosperity across the world, and it’s our core business at Expedia Group.

    Our global portfolio of sites attract 750 million visits a month and we processed 50 billion flight searches in 2018, so we know a lot about how people search and book travel, including that they make up to 50 searches before deciding on a flight. We want to make that choice easier.

    To deliver on that, we take a continuous approach to innovation and improvement, prioritising innovations, products and services that help make it simpler to book a trip.

    Our consistently nimble approach to innovation in a dynamic travel landscape comes from a corporate culture that values innovation and an enduring commitment to being industry-leading. For more than 20 years we’ve harnessed the power of technology to make travel easier and we continue to invest in technology and innovation - $1.6 billion USD in 2018 - to help solve some of the hardest and most complex travel problems on the planet.

    We also share our expertise to help to guide technical developments in the wider travel industry. For example, we’re an active participant with IATA’s technology teams, and since 2012 have helped inform, develop and improve a new set of technical standard for airlines and their distribution partners New Distribution Capability (NDC).The aim of our involvement is to ensure NDC delivers a seamless experience for travellers at every stage of their journey, from supply to distribution, payment, and customer service. We’re also evolving our technology in line with NDC capabilities across our platform.

    This work will ultimately help provide better differentiation between airline brands, products, services and fare inclusions, with the long term opportunity of delivering richer content, more personalised air travel recommendations and an improved the process of selling and servicing air content.

    Our goal is to be the leading technology provider in the industry and to develop tools and products with a partner and consumer-first mindset. We’re consistently testing new ways of serving partners and travellers, increasing our test velocity by 29x since 2010, and harnessing the power of machine learning and AI. We’re also exploring the application of new technologies including voice and chat apps to serve the travellers of tomorrow.

    Read Also

    Luggage Bags Get Lighter as July Raises A$10.5 Million For Product Development

    Luggage Bags Get Lighter as July Raises A$10.5 Million For Product Development

    Hotel Operators Going With the Flow

    Hotel Operators Going With the Flow

    Reshaping of the Restaurant Industry

    Reshaping of the Restaurant Industry

    How hoteliers can use most of business intelligence

    How hoteliers can use most of business intelligence

    Weekly Brief

    loading
    Top 10 Travel and Hospitality Solution Companies - 2019
    Top 10 Travel and Hospitality Consulting/Services Companies - 2019

    Featured Vendors

    techhighway systems

    Dipali Bendre & Fabian Fernandes, CEO & CIO

    pt realtachakradarma

    G. Hidayat Tjokrodjojo, Chairman

    ON THE DECK

    Travel and Hospitality 2019

    Top Vendors

    Travel and Hospitality 2018

    Top Vendors

    Travel and Hospitality 2017

    Top Vendors

    Previous Next

    Copyright © 2019 APAC CIOoutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy Policy  |  Sitemap

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://travel-and-hospitality.apacciooutlook.com/cxoinsights/optimizing-travel-experience-through-continuous-innovation-nwid-7034.html?utm_source=google&utm_campaign=apacciooutlook_topslider